Privacy Policy

This Privacy Policy explains how Rista Multi Venture Pvt. Ltd. and Rista Game Station collect, use, disclose, and protect information when you use Special Ludo - Offline & Online.

By installing or using the app, you agree to this Privacy Policy.

1. Information We Collect

• Device and technical information: device model, operating system version, app version, language, country/region, crash logs, diagnostics, performance data, and similar technical information.
• Advertising information: advertising ID, ad interaction data, approximate analytics, and ad performance data may be processed when ads are shown.
• Gameplay information: local game progress, coins, theme/avatar choices, lucky spin history, match state, and settings such as sound/vibration preferences.
• Online room information: room codes, player status, connection status, and temporary multiplayer session details may be processed to provide online gameplay.
• Support information: if you contact us, we may receive your email address and any information you provide in your message.

2. Information We Do Not Intentionally Collect

We do not intentionally collect sensitive personal information such as government ID numbers, exact address, financial information, biometric data, religious information, health information, or political opinions through the game.

3. How We Use Information

• To operate and maintain the game.
• To provide offline, bot, and online room gameplay features.
• To save local game progress, coins, rewards, themes, and app settings.
• To show ads and measure ad performance.
• To detect, prevent, and fix crashes, bugs, abuse, or technical issues.
• To improve user experience, performance, and gameplay quality.
• To respond to support requests and user feedback.

4. Advertising and Third-Party Services

Our app may display advertisements through third-party advertising services such as Google AdMob. These services may use your device advertising ID and related information to show ads, limit ad frequency, measure ad performance, and prevent fraud.

Third-party services may collect and process information according to their own privacy policies. We do not control the privacy practices of third-party services.

5. Analytics, Crash Reports, and Performance

We may use analytics or crash reporting tools to understand app performance, diagnose errors, improve gameplay, and maintain app stability. This may include device details, app usage events, crash logs, and performance diagnostics.

6. Online Multiplayer and Room Codes

When you use online room features, temporary data such as room code, joined player count, player color/status, and connection details may be processed so multiplayer gameplay can work properly.

7. Virtual Coins, Lucky Spin, and Rewards

Coins, lucky spin rewards, daily rewards, bonus themes, and avatars are entertainment features only. They have no real-world monetary value and cannot be exchanged for cash, money, or external goods.

8. Children and Families

The game is intended for general entertainment. We do not knowingly collect personal information from children in a way that requires parental consent. If you believe a child has provided personal information to us, please contact us.

9. Data Sharing

We do not sell your personal information. We may share limited data with service providers that help operate ads, analytics, crash reporting, hosting, online features, or when required by law.

10. Data Security and Retention

We use reasonable measures to protect information. Local gameplay progress may remain on your device until you clear app data or uninstall the app.

11. Your Choices

• You can reset or limit your device advertising ID from Android settings.
• You can disable sound, vibration, or other in-game settings inside the app.
• You can uninstall the app at any time.
• You may contact us for privacy-related questions.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

13. Contact Us